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“We”, “our” or “us” means Energy Vault, a company registered in Switzerland with registration number CHE-134.914.795 and whose registered office is at Via Pessina 13, 6900 Lugano. “Our website” means www.energyvault.com.
This privacy policy has been prepared in accordance with the General Data Protection Regulation.
This privacy policy sets out how we use your personal data when we collect it about you or when you provide it to us when you: use our website, work at one of the organisations that uses our platform to source industry experts, or are an industry expert that uses our platform.
Please contact us if you have any questions about this privacy policy or the personal data we hold about you by email: [email protected]
Please click on the following to read more about how we will use your personal data:
1 INFORMATION WE COLLECT WHEN YOU USE OUR WEBSITE AND HOW
WE USE THAT INFORMATION
We will collect and use the following personal data about you:
We will use this information to respond to the query that you have sent to us through the form on our website.
2 OUR LEGAL BASIS FOR USING THE INFORMATION WE COLLECT WHEN YOU USE OUR WEBSITE
Under data protection law we must have a legal basis to use your personal data. We have set these out below.
3 INFORMATION WE COLLECT WHEN YOU ARE AN INDIVIDUAL WITHIN ONE OF OUR CLIENT ORGANISATIONS WHO USES OUR PLATFORM AND HOW WE USE THAT INFORMATION
We will collect and use the following data personal data about you:
We will use this information to administer and manage your organisation’s user account, to contact you about the contract we have with your organisation, to facilitate payment, to contact you in relation to opportunities on the platform, and to deal with any queries you have about our services.
We will use this information to understand how our customers use our platform, in order to improve it, and also to offer you location-specific information (for example information about experts in your location who can help).
4 OUR LEGAL BASIS FOR USING THE INFORMATION WE COLLECT WHEN YOU ARE AN INDIVIDUAL AT ONE OF OUR CLIENT ORGANISATIONS
5 INFORMATION WE COLLECT FROM YOU WHEN YOU REGISTER OR YOUR ORGANISATION REGISTERS AS AN EXPERT ON OUR PLATFORM AND HOW WE USE THAT INFORMATION
We will collect and use the following personal data about you:
We will use this information to administer and manage your expert profile, to perform identity checks, to facilitate payment, to provide you with an online profile for clients to engage your services, to represent your experience on the platform, to provide professional indemnity insurance, to contact you in relation to opportunities on the platform, to notify our clients that you are an expert on our platform so that they can contact you about their relevant projects, and to deal with any queries you have about our services. We will also use this information to promote and present experts to our clients via investor material, client proposals, online/digital marketing and direct introductions and to promote our company and its services. Where you confirm that you are happy for us to do so, we will use a summary of your expert profile (such as your name, photo, job title, previous/current companies, and hourly/daily rates) in our marketing documentation and client proposals.
We will use this information to understand how our experts use our platform, in order to improve it, and also to offer you location-specific information (for example information about opportunities and projects in your location that you may wish to take part in).
6 OUR LEGAL BASIS FOR USING THE INFORMATION WE COLLECT WHEN YOU REGISTER OR YOUR ORGANISATION REGISTERS AS AN EXPERT
Our legal basis for using your personal data as explained above to include your expert profile in our marketing and client proposals or presenting you to clients via the platform is that you have consented to us using your personal data in these ways. You can change your mind about this at any time by contacting us by email: [email protected] or by phone +44 (0)7 783 136 804.
Our legal basis for using your personal data as explained above to include your expert profile in our marketing and client proposals or presenting you to clients via the platform is that you have consented to us using your personal data in these ways. You can change your mind about this at any time by contacting us by email: [email protected] or by phone +44 (0)7 783 136 804.
7 HOW WE USE YOUR PERSONAL DATA FOR MARKETING
If you agree to it, we will use your personal data to send you marketing in the ways you have agreed that we can contact you. We will send you marketing about our products and services, offers that we have on, competitions that you can take part in, and events that may interest you.
8 OUR LEGAL BASIS FOR SENDING YOU MARKETING
Our legal basis for sending you marketing is that you have consented to receiving marketing from us.
You can change your mind about this at any time by contacting us by email: [email protected], by phone +44 (0)7 783 136 804, or by following the unsubscribe links in our marketing emails.
9 HOW LONG WE WILL KEEP YOUR PERSONAL DATA
We will not keep your personal data for longer than we need it for the purposes we have explained in this privacy policy.
We will keep the personal data that you provide and that we collect or receive in relation to your account when you or your organisation registers as a client or expert on our platform for six years from the date our contract with you ends.
We will keep the personal data you provide or we collect or receive in relation to queries you make about our platform but where you do not end up registering for our platform at that point for two years after the end of our communications with you, in case you get back in touch with us at a later date for further information, so we can refer back to our previous discussions with you.
Where we have collected your personal data for marketing, we will keep it for two years from the date you give your consent to receiving marketing from us, or until you withdraw your consent to receiving marketing from us.
If a dispute arises between us, we will continue to retain your personal data for the purposes of responding to and dealing with any such dispute.
10 TRANSFER OF PERSONAL DATA OUTSIDE THE EUROPEAN ECONOMIC AREA
We store your personal data in the United Kingdom or in countries within the European Economic Area.
If we do transfer your personal data outside the EEA, we would only do so where we have a legal basis for doing so and where we ensure that your personal data is protected to the same standard as it would be protected in the UK. We would do this by entering into data sharing agreements with the recipients of your personal data based outside the EEA which comply with the EU Commission’s standard clauses for the transfer of personal data outside the EEA.
Please contact us for further information as to the transfer of your personal data outside the EEA, and if we are doing so on the basis of the EU’s standard clauses, you can ask us for a copy of those clauses by email: [email protected] or by phone +44 (0)7 783 136 804.
YOUR RIGHTS OVER YOUR PERSONAL DATA
The law gives you certain rights over your personal data that we hold:
If you would like to exercise any of these rights, please contact us by email: [email protected] or by phone +44 (0)7 783 136 804.
THIRD PARTY LINKS ON OUR WEBSITE
Our website may include links to third party websites (for example LinkedIn), plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share personal data about you. We do not control these third party websites and are not responsible for their privacy policies. When you leave our website, we encourage you to read the privacy policy of every website you visit.
11 COOKIES
Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our website.
A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer if you agree. Cookies contain information that is transferred to your computer’s hard drive.
We use the following cookies:
You can block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our website and use the platform, and your user experience may be affected.
12 CHANGES TO OUR PRIVACY POLICY
We keep our privacy policy under regular review. Any changes we make in the future will be posted on this page. If we make significant changes in the way we treat your personal information, or to the policy, we will make that clear on our website, or by some other means such as email, so that you are able to review the changes before you continue to use our website.
13 HOW TO CONTACT US
Please contact us if you have any questions about this privacy policy or the personal data we hold about you:
By email: [email protected]